Questions, answered.

Delivery times vary depending on your location, the carrier, and seasonal volume. Once your order is dispatched, you'll receive a tracking link by email so you can follow its journey.

Yes — shipping is free worldwide on every order.

Yes. You'll get a tracking link by email the moment we hand the parcel to the carrier. If it's been more than three working days and you don't have one, check your spam — then email support@recuvv.com and we'll resend it.

You have 30 days from delivery to return anything unused, in its original condition and packaging.

Refunds are issued to your original payment method and processed within 5–10 days of us receiving the parcel. A flat £3.50 restocking fee and the return label cost are deducted from the refund.

Email support@recuvv.com or contact us here, with your order number and which item(s) we can help you with.

Yes — email support@recuvv.com or contact us here, and request an exchange.

That's on us. Email support@recuvv.com with a photo of the damage and your order number — we'll send a replacement straight away, no return needed for the damaged pair.

Three different jobs:

• Recovery Slides — for the hour after. Step into them when you get home and let your arches reset.
• Arch Support Insoles — for the shoes you wear all day. Drop-in support that takes load off feet, knees, and lower back.
• Compression Socks — for the long day or the long flight. Graduated compression that supports circulation and cuts leg fatigue.

If you only buy one, start with the slides for home wear or the insoles for shoes you live in.

Yes — they're designed to layer. Insoles in your day shoes, socks under for long shifts or training, slides waiting at the door for when you get home. The whole point is consistency: support across the moments that shape how you feel.

No, and on purpose. Recuvv products are everyday recovery tools, not medical devices. They're built around the same principles a physio would recommend — load reduction, arch support, graduated compression — but they're not a substitute for prescribed orthotics or clinical-grade compression therapy.

If your needs are clinical, see a specialist. Our kit is for the gap between healthy and fine: the long shift, the standing day, the post-run hour.

Recuvv is built as a recovery tool: constructed with dual-density EVA, combining a soft, anatomically contoured footbed for pressure relief with a more durable outsole for long-lasting support.

Recuvv is designed for exactly this. The contoured footbed is shaped to take load off the plantar fascia while you walk, giving the tissue a chance to rest between sessions rather than carrying your weight on a flat surface. We can't promise a cure, but plantar fasciitis is the single most-mentioned concern in our reviews — check them for what real wearers say.

Run true to your running shoe size. If you're between sizes, go up — the arch is contoured and wants room.

Most wearers feel the support immediately. Reviewers commonly report noticeable change within the first few days to two weeks of regular wear. If the arch feels pronounced in the first hour, that's the contour doing its job — wear them in short stretches at first and build up.

Yes — they're built for it. Reviewers wear them through full shifts, long days on concrete, and evenings at home. The rocker sole and ventilated airflow channels keep feet cool and moving instead of getting tired and hot.

Yes — the outsole is designed for everyday walking, not just smooth indoor floors. Wear them to the shop, the school run, or the walk to the café.

Rinse cold, air dry, avoid direct heat or sun. No tumble dryer — heat warps the EVA.

Most shoe insoles are flat foam that absorb a bit of sweat and nothing else. Recuvv orthotics reinforce the arch and cradle the heel to take load off the plantar fascia — designed to ease heel and arch pain at the source, not just pad over it.

That's exactly what they're built for. Plantar fasciitis happens when the band of tissue along the underside of your foot becomes overstretched and pulls at the heel bone — which is what causes the stabbing pain with each step, especially the first steps out of bed. Recuvv orthotics work on both ends of that: the contoured arch supports the band so it stops stretching further, and the shock-absorbing heel cup cushions the exact spot where the pain lives. Combined, they give the tissue a chance to rest between steps instead of carrying your weight on a flat surface.

We can't promise a cure, but plantar fasciitis is the single most-mentioned reason people buy them — check the reviews for what real wearers say.

Order your UK shoe size — the orthotic is built for that range, with a printed cut guide on the underside so you can fine-tune. Drop it into your shoe fabric-side up to test; if it's long, trim along the nearest size line until it lies flat without bunching in the toe.

Most wearers feel the support immediately — especially under the heel. Reviewers commonly report noticeable change in morning plantar fasciitis pain within the first few days of regular wear. If the arch feels pronounced in the first hour, that's the contour doing its job — wear them in short stretches at first and build up.

Casual shoes, trainers, sneakers, work boots, and most flats — anything with a removable factory insole. Trim along the cut guide to fit narrower or wider shoes. Not designed for open sandals or high heels.

Yes — they're designed for full days on your feet. Reviewers wear them through work shifts on concrete, long walks, and standing-desk days. The vented top layer keeps feet cool and dry, even inside boots or trainers.

Wipe with a damp cloth, air dry, avoid direct heat — no tumble dryer, it warps the foam base. Replace every six months, or at the first signs of wear: frayed top layer, loss of cushion spring, or an arch that's lost its shape.

Recovery Compression Socks use graduated compression: tighter pressure at the ankle that eases up the calf. That pattern actively helps blood circulate back to the heart, which flushes lactic acid, reduces swelling, and speeds up muscle recovery. They're also anatomically knit for a left and right foot, so arch support and heel cup land exactly where they should.

Graduated compression means the pressure is highest at the ankle and gradually decreases as the sock moves up toward the knee. This pressure gradient works with your body's natural venous return, pushing blood and lymph fluid back toward the heart instead of letting them pool in your lower leg.

The practical upshot: less heavy-leg fatigue during long days standing or sitting, less post-workout soreness, less swelling on long flights, and faster recovery between sessions. It's the same mechanism used in sports medicine and post-surgery recovery, translated into something you can pull on every day.

Two sizes: S/M fits UK 4–7 (EU 36–40, US 5–8), L/XL fits UK 7–10 (EU 41–45, US 8–11). UK 7 sits at the overlap — size up for a more relaxed cuff, size down for firmer compression. See the full size guide for all conversions.

Three main moments: during activity (runs, gym, a long shift) to reduce vibration and support the calf; after activity to speed up recovery and clear lactic acid; and on long flights or sedentary days to prevent heavy legs and swelling. Plenty of wearers also wear them in the evening to ease aching legs.

We'd advise against it. The graduated compression is designed for active use, during the day when you're upright. At night your body doesn't need the external assist, and prolonged compression during sleep isn't necessary. Pull them off before bed and your legs will still feel the benefit in the morning.

The trick: turn the sock inside out down to the heel, so only the foot part is right-side out. Slip your foot in, settle the heel into the cup, then gently roll the leg part up over the ankle and calf. Spread the fabric evenly as you go. The cuff should sit just below the knee — never fold or roll it over, as that cuts off the compression.

Wash by hand or on a gentle machine cycle at a maximum of 30°C. Do not tumble dry — heat breaks down the elastane and the sock loses its compression. Hang to air dry away from direct sunlight. Followed properly, they'll keep their shape and pressure through hundreds of wears.

Recuvv socks provide mild-to-moderate graduated compression, which is safe for general daily wear and post-activity recovery. If you have a diagnosed circulatory condition, DVT history, peripheral neuropathy, or diabetes, please check with your doctor before regular use. Medical-grade compression socks are different to recovery socks, and the right pressure depends on your situation.